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New rule offers big relief to flyers stuck inside aircraft

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Is your flight delayed? Now, you won’t have to spend hours sitting in a cramped aircraft waiting for take off! The

Bureau of Civil Aviation Security

(BCAS), the aviation security watchdog, has issued new guidelines that will allow passengers to alight from the flight in case of long delays and wait at the

airport terminal

.
Passengers facing long flight delays or emergencies after boarding can now exit the aircraft and wait at the terminal.

This change aims to reduce congestion and delays, allowing passengers to have access to facilities like water, snacks, and toilets.
BCAS Director General Zulfiquar Hasan announced the implementation of these guidelines, emphasizing the importance of minimizing passenger discomfort during long waits.

Airlines

and airport operators have been instructed to follow the new protocols, with decisions on deboarding left to them.
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The guidelines will help in ensuring “less harassment” for passengers and they would not have to keep sitting inside an aircraft for long hours after boarding, he said.
If faced with extended flight delays or emergencies post-boarding, passengers will be allowed to disembark through the departure gate of the respective airport.
Hasan highlighted the need for infrastructure arrangements, including screening, to support these guidelines.

In a recent incident, BCAS fined IndiGo and Mumbai airport totalling Rs 1.80 crore for serving meals on the tarmac to passengers of a delayed flight. Hasan stressed the agency’s commitment to addressing airport congestion through the implementation of optimal standards and tools.
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BCAS plans to introduce security lanes at airports to enhance the passenger experience. The move is expected to benefit passengers, particularly during challenging times like foggy winters in North India, when long delays can lead to discomfort and inconvenience.
The number of domestic flights departing daily is increasing, with approximately 3,500 flights taking off each day.

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